Reference

Privacy Policy for Your Account

We collect the details needed to open and protect your account, process deposits and withdrawals, and answer privacy requests without delay.

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sattamattak Privacy Policy for Your Account
CONTACT PATHS

How to Reach Our Privacy Desk

If you want a copy, an edit, or a correction, use the contact path inside your account or write from the email tied to your profile.

Account inbox When you send a note from the account inbox, we can match it to…
Support form The contact form is useful when you want to ask what we hold, fix…
Linked email If you cannot reach the account area, write from the email linked to your…
DATA HANDLING

How We Handle Your Data

We keep this policy narrow: only data needed for account handling, wallet records, device checks, cookies, support history, and legal duties enters our working set.

Data collected

We keep the details you enter for sign-up, login, and contact settings, plus device and transaction records that help us run your account, settle disputes, and spot access that looks unusual.

Cookies and session memory

Cookies store session state, language choice, and page preferences so you do not need to reset them on each visit. They also help us keep the sign-in flow steady on mobile and desktop.

Security checks

When a request touches money movement, email changes, or profile edits, we may ask for a fresh login or another proof step. That makes sure the action comes from you and not from someone else.

Retention

We hold records only for as long as needed for account handling, legal duties, fraud checks, and support history. After that, we remove or anonymise them under our internal retention rules.

Sharing rules

We share data only with payment processors, hosting partners, and support tools that need it to complete a task on our behalf. Those partners are limited to the role they perform, and nothing more.

Your requests

If you want a correction, a copy, or a deletion request, send it through the account contact path and use the email tied to your profile. We will check identity before we act.

Questions About Your Privacy

These questions cover how your privacy is handled when you open an account, move money, change details, or ask for a copy. If you do not see the point you need, reach out through the account contact path and we will point you to the right request step. Access and availability depend on local law and are offered where that law permits.

We collect the details you submit when you open an account, plus login records, device signals, wallet activity, and support messages. That mix helps us verify requests, keep records accurate, and protect access.

Cookies remember session state, language choice, and page settings so your next visit does not start from zero. They also help us spot sign-in problems and keep the site working on smaller screens.

Yes. Payment records linked to UPI, Paytm, or PhonePe may stay with us for reconciliation, reversals, dispute handling, and fraud checks. We keep only the fields needed to complete those tasks.

Yes. Send the correction request through the account contact path or from the email linked to your profile. We may ask for verification before we update sensitive fields such as name, email, or wallet details.

We keep data only as long as we need it for account handling, legal duties, fraud prevention, and support follow-up. When those reasons end, we remove or anonymise records according to our retention rules.

Yes, you can ask for a copy through the support path linked to your account. Before we send anything, we verify that the request came from the right person and then share what the law allows.

It does. Access and any related service are available where local law permits, and the exact data handling steps can change by location. If a rule conflicts with this page, we follow the rule that applies.

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